Rosie vs Smith.ai AI Receptionist: pricing & features compared
Rosie (AI receptionist) vs Smith.ai AI Receptionist (AI receptionist (human options available)): Rosie is from $49/mo and Smith.ai AI Receptionist is from $0/mo. Both mention plumbers, hvac companies, electricians, law firms on their websites. Compared on published pricing and keyword-matched features; independent test calls are coming soon.
Visit Rosie (opens vendor site in new tab) (affiliate link) Visit Smith.ai AI Receptionist (opens vendor site in new tab)
Affiliate disclosure: we earn a commission if you sign up for Rosie through the links marked “affiliate link” on this page. Other vendors are linked normally and pay us nothing. Affiliate status never changes the order of any list or table; ordering rules are stated next to each list. Full disclosure.
Short answer: Choose Rosie if you want the lowest cost at normal small-business volume: 250 minutes for $49 or 1,000 for $149. Choose Smith.ai if you take about 41 calls a month or fewer (Free plan: 25 calls, then $3.00 each), or if you want AI that can hand tricky calls to live human receptionists, as its pricing page describes.
Sources: heyrosie.com/pricing and smith.ai/pricing/ai-receptionist, checked 2026-10-20.
Side-by-side
| Item | Rosie | Smith.ai AI Receptionist |
|---|---|---|
| Billing unit | Minutes | Calls |
| Plans | $49 (250 min) · $149 (1,000) · $299 (2,000) | Free (25 calls) · Pro $150 (75 calls; 150/300 options) · Enterprise $500 (300 calls; 500/1,000+ options) |
| Overage | Not published | $3.00 Free · $2.50–$2.17 Pro · $2.17–$2.10 Enterprise per call |
| Human backup | Transfers to your team (Scale+) | Transfer to live North America-based receptionists (cost not stated) |
| Spam handling | "Automatic spam detection" | Known spam filtered; up to 10% of calls removable as spam |
| Contract | Not stated in the pricing-page text we captured | Month-to-month, 30 days' notice to cancel |
| Trial | 7-day free trial | Free plan (25 calls/mo) |
| Integrations mentioned on site | Zapier | Calendly, Clio, Zapier |
| Rosie trades also mentioned | — | plumbers, HVAC, electricians, law firms |
| Languages mentioned | English & Spanish | "bilingual" |
| Test call | coming soon | coming soon |
What you'd pay (list prices, 3-minute calls)
| Calls/month | Rosie | Smith.ai |
|---|---|---|
| 25 | $49 Professional | $0 Free |
| 75 (225 min) | $49 Professional | $150 Pro |
| 150 (450 min) | $149 Scale | ≈$270 (Pro 150-call option, $1.80/call × 150) |
| 300 (900 min) | $149 Scale | ≈$501 (Pro 300 at $1.67/call) or $500 Enterprise |
Smith.ai's 150/300-call Pro prices are arithmetic from its listed per-call rates. The monthly totals weren't printed.
Who each is for
Rosie: trades, property managers and salons that want low, predictable cost at steady volume and Spanish on every call. Smith.ai: law firms and professional offices with low volume or high-value calls, where a human fallback and lead qualification matter more than price. Smith.ai mentions Clio on its site.
Pros and cons
Rosie. ✅ Much cheaper per call at most volumes · ✅ Spanish, phone apps · ❌ Booking and transfers from $149 · ❌ Overage rate not published Smith.ai. ✅ Free plan · ✅ Human backup described · ✅ Pro includes live phone, email and chat support · ❌ $1.67–$3.00 per call · ❌ 30-day cancellation notice
Verdict
On published prices, Rosie wins on cost above about 41 three-minute calls a month. Smith.ai's case rests on its human backup and lead qualification, which you should test on the Free plan. Test-call results are coming soon.
Try Rosie free (opens vendor site in new tab) (affiliate link) AFFILIATE50: 50% off your first month checked 2026-10-20 See Smith.ai plans (opens vendor site in new tab) All Rosie alternatives
Rosie vs Smith.ai AI Receptionist side by side
| Rosie | Smith.ai AI Receptionist | |
|---|---|---|
| Category | AI receptionist | AI receptionist (human options available) |
| Entry price | from $49/mo | from $0/mo |
| Priced plans published | 3 | 3 |
| Est. at 150 calls × 3 min | $149/mo on Scale | $337.5/mo on Pro |
| Free trial | 7-day free trial | Free plan (25 calls/mo) |
| Calendar booking (keyword-matched) | Mentioned on site | Mentioned on site |
| Human handoff (keyword-matched) | Mentioned on site | Mentioned on site |
| Integrations (keyword-matched) | Zapier | CalendlyClioZapier |
| Trades (keyword-matched) | PlumbersHVAC CompaniesElectriciansSalonsLaw Firms | PlumbersHVAC CompaniesElectriciansLaw Firms |
| HIPAA mentioned (keyword-matched) | Not found | Not found |
| Test-call score | Test calls coming soon | Test calls coming soon |
| Data checked | 2026-10-19 | 2026-10-19 |
| Vendor site | Visit (opens vendor site in new tab) (affiliate link) | Visit (opens vendor site in new tab) |
Rosie pricing plans
| Plan | Price | Included | Overage | Notes |
|---|---|---|---|---|
| Professional | $49/month | 250 minutes | not published | Included minutes: heyrosie.com/pricing, checked 2026-10-20 |
| Scale | $149/month | 1000 minutes | not published | Included minutes: heyrosie.com/pricing, checked 2026-10-20 |
| Growth | $299/month | 2000 minutes | not published | Included minutes: heyrosie.com/pricing, checked 2026-10-20 |
Source: https://heyrosie.com/pricing, checked 2026-10-19.
Smith.ai AI Receptionist pricing plans
| Plan | Price | Included | Overage | Notes |
|---|---|---|---|---|
| Free | $0/month | 25 calls | $3 each extra | |
| Pro | $150/month | 75 calls | $2.5 each extra | $2.00/call included rate |
| Enterprise | $500/month | 300 calls | $2.17 each extra | $1.67/call; full-service setup |
Source: https://smith.ai/pricing/ai-receptionist, checked 2026-10-19.
Feature fields marked “keyword-matched” are mentions found on the vendor's website and haven't been independently verified yet. Prices are hand-copied from vendor pricing pages. How we make money.
Your call volume is different? Estimate both at your volume or get matched.
Frequently asked questions
Is Rosie or Smith.ai cheaper?
For most volumes, Rosie, on list prices checked 2026-10-20. At 75 three-minute calls a month, Rosie Professional is $49 (250 minutes) and Smith.ai Pro is $150 (75 calls). Smith.ai is cheaper only at about 41 calls a month or fewer: its Free plan covers 25 calls, then $3.00 per extra call.
Does Smith.ai have human receptionists?
Smith.ai's AI receptionist pricing page says complex calls can be transferred to a live North America-based receptionist, any time. Whether that costs extra wasn't stated on the page we checked. Rosie's pricing page describes transferring calls to your own team, not to outside agents.
How does billing differ?
Rosie bills by minutes (250, 1,000 or 2,000 a month). Smith.ai bills per call: Free covers 25 calls, then $3.00 each. Pro is $150 for 75 calls, with 150- and 300-call options. Enterprise is $500 for 300 calls. Smith.ai says known spam is filtered and lets you remove up to 10% of calls as spam.
Which is better for law firms?
Both mention law firms on their sites. Smith.ai mentions Clio and Calendly and offers a human backup. Rosie is cheaper per call at most volumes. Smith.ai's site features law-firm case studies, but we haven't verified them.
Is there a free trial?
Rosie offers a 7-day free trial. Smith.ai offers a permanent Free plan with 25 calls a month.
Have you tested both?
Not yet. Test-call results are coming soon.
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